Welcome to ShopUSStamps.com! We value our customers and strive to provide a smooth and secure shopping experience. Please review our store policies below. By making a purchase, you agree to these terms.
1. Shipping Policy
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Orders are processed within 1-2 business days after payment is received except Sundays and holidays.
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We offer standard free shipping within the U.S..
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Tracking details will be provided once your order is shipped.
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We are not responsible for delays caused by the carrier or incorrect shipping information provided by the customer.
2. Return & Refund Policy
We want you to be completely satisfied with your purchase!
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Returns: You may request a refund or store credit within 7 days of receiving your order.
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Items must be unused, in original packaging, and sealed to qualify for a return.
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Damaged or Defective Items: Report any issues within 2 days of delivery at sales@shopusstamps.com with photos for resolution.
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Refunds will be processed once the returned item is received. If the item is not returned, we reserve the right to reverse the refund.
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Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Payment Methods
We accept the following payment methods for your convenience:
Credit & Debit Cards (Visa, MasterCard, Amex, Discover)
PayPal
Google Pay
Apple Pay
After Pay
Affirm
All transactions are securely processed to protect your information.
4. Pre-Stamped Envelopes & Wedding Invitation Services
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We offer pre-stamped envelopes for easy mailing solutions.
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Our wedding invitation stamping service ensures your invitations are beautifully stamped and ready to send.
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Contact us at sales@shopusstamps.com for custom inquiries.
5. Privacy & Security
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Your personal information is safe with us! We do not sell or share customer data with third parties.
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We use secure encryption and payment processing for all transactions.
6. Customer Support
We’re here to help! If you have any questions about your order, returns, or services, contact us:
Email: sales@shopusstamps.com
Phone: 818-213-1313
7. Policy Updates
We reserve the right to modify our store policies at any time without prior notice. Please check this page for updates.
Thank you for shopping at ShopUSStamps.com!